Resources > Internet Access

Internet Access

The Internet is a powerful tool but not everyone has access to it! Here at Connected Dallas, we believe that all Dallas-area residents should have access to affordable high-speed Internet plans.

Below you can find information on government programs, available plans and providers, including high-speed affordable plans as low as $20.00 per month. The Lifeline program is an @FCC program that provides discounts on phone or internet service for
qualified households. Visit LifelineSupport.org to learn more about the discounts, eligibility, and how to apply. You might qualify for an @FCC program that offers discounts of up to a $9.25 per month off your phone or internet service.

Internet Access Hero Image

The Internet is a powerful tool but not everyone has access to it! Here at Connected Dallas, we believe that all Dallas-area residents should have access to affordable high-speed Internet plans.

Below you can find information on government programs, available plans and providers, including high-speed affordable plans as low as $20.00 per month. The Lifeline program is an @FCC program that provides discounts on phone or internet service for
qualified households. Visit LifelineSupport.org to learn more about the discounts, eligibility, and how to apply. You might qualify for an @FCC program that offers discounts of up to a $9.25 per month off your phone or internet service.

Father helping young son on a laptop computer

First step - you need affordable (or free!) and fast internet and finding the right option can be overwhelming.

We’ve gathered information below to help you find the right plan for you, the steps to sign up for low-cost plans—including some cell phone options—
and answers to some of the questions we hear all the time!

Staying Connected Post ACP

The Affordable Connectivity Program is a Federal Communications Commission (FCC) ended in May 2024, but there are options to enroll in alternative programs and other affordable plans. Below are some good places to start, and always reach out or visit one of our Community Anchor Sites for hands on support!

Lifeline Program Resources

For more resources on how to access the internet and basic navigation, please check out the resources below!


Type:
Subject:
Title
Source
Type

Community Resources

FCC Lifeline Website
FCC
Website
Outreach Toolkit for Community Organizations
Lifeline
PDF
Types of Documents Accepted for Lifeline Enrollment
Lifeline
Document

Community Resources

FCC Lifeline Website
FCC
Website
Outreach Toolkit for Community Organizations
Lifeline
PDF
Types of Documents Accepted for Lifeline Enrollment
Lifeline
Document
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Dallas Area Rapid Transit (DART) Logo
DART Free Mobile Phone Program

Dallas Area Rapid Transit (DART) has partnered with Assurance Wireless to offer free cell phone service and a free cellphone to eligible riders who are currently enrolled in a qualifying federal or state assistance program. 

Participants can also receive a Discount GoPass® Tap Card, with a 50% discount on the regular price of a DART pass.

Cricket Wireless Logo
Cricket Wireless

The ACP benefit can be applied to all Cricket plans that include data. Eligible households will get up to a $30 benefit on their eligible service.

Downloadable Resources

Internet

For more resources on how to access the internet and basic navigation, please check out the resources below!

Introduction to the Internet - Techboomers
Tutorial
Top 10 Uses of the Internet - Techboomers
Tutorials
What is the Cloud?
Info Tutorial

Video Resources

For more resources on how to access the internet and basic navigation, please check out the resources below!

Video Resources

For more resources on how to access the internet and basic navigation, please check out the resources below!

DIA

Webinar: Connected Dallas Community Anchor Sites and Mobile Learning Lab Lottery System

DIA

Seminario web: Sitios ancla de Connected Dallas y sistema de lotería del laboratorio de aprendizaje móvil

Merchant Logo HealthWatch Wisconsin, Inc.

The Affordable Connectivity Program has replaced the Emergency Broadband Benefit. Congress created the Affordable Connectivity Program as part of the Infrastructure Investment & Jobs Act signed into law Nov. 15. The new, long-term, $14 billion program will work to make internet more affordable for more people, helping to connect eligible households to jobs, critical healthcare services, virtual classrooms, and more. We explain who is eligible and how to apply. We also explain the transition for people already enrolled in the Emergency Broadband Benefit.

Merchant Logo HealthWatch Wisconsin, Inc.

El Programa de Conectividad Asequible ha reemplazado el Beneficio de Emergencia de Banda Ancha. El Congreso creó el Programa de Conectividad Asequible como parte de la Ley de Inversión en Infraestructura y Empleos promulgada el 15 de noviembre. El nuevo programa a largo plazo de $14 mil millones trabajará para hacer que el internet sea más asequible para más personas, ayudando a conectar hogares elegibles con empleos, servicios de atención médica, aulas virtuales y mucho más. Te explicamos quién es elegible y cómo aplicar. También explicamos la transición para las personas que ya están inscritas en el Beneficio de emergencia de banda ancha.

VERIFY

 

The Affordable Connectivity Program isn’t a scam. It’s an FCC initiative to provide low-cost or free internet to low-income households. At VERIFY, we're answering your questions about what's true and false.

VERIFY

El Programa de Conectividad Asequible no es una estafa. Es una iniciativa de la FCC para proporcionar Internet gratuito o de bajo costo a hogares de bajos ingresos. En VERIFY, estamos respondiendo tus preguntas sobre lo que es verdadero y falso.

Federal Communications Commission (FCC)

Congress recently created the Affordable Connectivity Program, a long-term, $14.2 billion program, that replaced the Emergency Broadband Benefit Program. This investment in broadband provides a discount of up to $30 per month toward internet for eligible households and up to $75 per month for homes on qualifying Tribal lands.

Federal Communications Commission (FCC)

El Congreso creó recientemente el Programa de Conectividad Asequible, un programa a largo plazo de $14.2 mil millones, que reemplazó al Programa de Beneficios de Banda Ancha de Emergencia. Esta inversión en banda ancha brinda un descuento de hasta $30 por mes en internet para hogares elegibles y hasta $75 por mes para hogares en tierras tribales que califican.

CRST Telephone Authority

This video will walk you through the process of applying for the Affordable Connectivity Program, a financial assistance program offered by the FCC and CRST Telephone Authority.

CRST Telephone Authority

Este video lo guiará a través del proceso de solicitud del Programa de Conectividad Asequible, un programa de asistencia financiera ofrecido por la FCC y la Autoridad Telefónica CRST.

DIA

Webinar: Connected Dallas Community Anchor Sites and Mobile Learning Lab Lottery System

DIA

Seminario web: Sitios ancla de Connected Dallas y sistema de lotería del laboratorio de aprendizaje móvil

Merchant Logo HealthWatch Wisconsin, Inc.

The Affordable Connectivity Program has replaced the Emergency Broadband Benefit. Congress created the Affordable Connectivity Program as part of the Infrastructure Investment & Jobs Act signed into law Nov. 15. The new, long-term, $14 billion program will work to make internet more affordable for more people, helping to connect eligible households to jobs, critical healthcare services, virtual classrooms, and more. We explain who is eligible and how to apply. We also explain the transition for people already enrolled in the Emergency Broadband Benefit.

Merchant Logo HealthWatch Wisconsin, Inc.

El Programa de Conectividad Asequible ha reemplazado el Beneficio de Emergencia de Banda Ancha. El Congreso creó el Programa de Conectividad Asequible como parte de la Ley de Inversión en Infraestructura y Empleos promulgada el 15 de noviembre. El nuevo programa a largo plazo de $14 mil millones trabajará para hacer que el internet sea más asequible para más personas, ayudando a conectar hogares elegibles con empleos, servicios de atención médica, aulas virtuales y mucho más. Te explicamos quién es elegible y cómo aplicar. También explicamos la transición para las personas que ya están inscritas en el Beneficio de emergencia de banda ancha.

VERIFY

 

The Affordable Connectivity Program isn’t a scam. It’s an FCC initiative to provide low-cost or free internet to low-income households. At VERIFY, we're answering your questions about what's true and false.

VERIFY

El Programa de Conectividad Asequible no es una estafa. Es una iniciativa de la FCC para proporcionar Internet gratuito o de bajo costo a hogares de bajos ingresos. En VERIFY, estamos respondiendo tus preguntas sobre lo que es verdadero y falso.

Federal Communications Commission (FCC)

Congress recently created the Affordable Connectivity Program, a long-term, $14.2 billion program, that replaced the Emergency Broadband Benefit Program. This investment in broadband provides a discount of up to $30 per month toward internet for eligible households and up to $75 per month for homes on qualifying Tribal lands.

Federal Communications Commission (FCC)

El Congreso creó recientemente el Programa de Conectividad Asequible, un programa a largo plazo de $14.2 mil millones, que reemplazó al Programa de Beneficios de Banda Ancha de Emergencia. Esta inversión en banda ancha brinda un descuento de hasta $30 por mes en internet para hogares elegibles y hasta $75 por mes para hogares en tierras tribales que califican.

CRST Telephone Authority

This video will walk you through the process of applying for the Affordable Connectivity Program, a financial assistance program offered by the FCC and CRST Telephone Authority.

CRST Telephone Authority

Este video lo guiará a través del proceso de solicitud del Programa de Conectividad Asequible, un programa de asistencia financiera ofrecido por la FCC y la Autoridad Telefónica CRST.

Event
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Martin Luther King Jr. Branch Library: Program Partner
Event
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Dallas West Branch Library
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Martin Luther King Jr. Branch Library: Program Partner

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