Internet Access
The Internet is a powerful tool but not everyone has access to it! Here at Connected Dallas, we believe that all Dallas-area residents should have access to affordable high-speed Internet plans.
Below you can find information on government programs, available plans and providers, including high-speed affordable plans as low as $30.00 per month. Please note - the Affordable Connectivity Program (ACP) has closed applications as of February 7th, and absent refunding by Congress, the program will exhaust funding in April. Please see below for more information, or reach out to us for support!
The Internet is a powerful tool but not everyone has access to it! Here at Connected Dallas, we believe that all Dallas-area residents should have access to affordable high-speed Internet plans.
Below you can find information on government programs, available plans and providers, including high-speed affordable plans as low as $30.00 per month. Please note - the Affordable Connectivity Program (ACP) has closed applications as of February 7th, and absent refunding by Congress, the program will exhaust funding in April. Please see below for more information, or reach out to us for support!
First step - you need affordable (or free!) and fast internet and finding the right option can be overwhelming.
We’ve gathered information below to help you find the right plan for you, the steps to sign up for low-cost plans—including some cell phone options—
and answers to some of the questions we hear all the time!
Affordable Connectivity Program Next Steps
The Affordable Connectivity Program is a Federal Communications Commission (FCC) program that provides a temporary $30 subsidy on monthly broadband (internet service) bills for qualifying low-income households. Program enrollment closed on February 7th, and funds will likely run out in April. If you are enrolled in the program, below are resources to help with this transition. To find options for additional support in-person or virtually, see a list here, or call Dallas County Connects at 469.946.9491
ALERT: Details on Enrollment Deadline & End Date Action
Lacking additional funding from Congress, the allocated $14.2 billion designated for the ACP is anticipated to deplete, with an estimated depletion date of April 2024. Consequently, the FCC has initiated the process of winding down the ACP, leading to the following developments:
Applications and enrollments for the ACP will cease processing after February 7, 2024, at 11:59 PM ET.
Following the depletion of ACP funds, households currently participating in the ACP will no longer receive the associated discounts.
See below for important updates and actions to take!
The Affordable Connectivity Program (ACP) will stop accepting new applications and enrollments on February 7.
You must be approved and registered with an internet service provider by 11:59 ET Feb 7 to receive the ACP benefit.
For support on enrolling, please visit here
For hands on support from our Connected Dallas team, find locations and hours here
IMPORTANT ACTIONS FOR ENROLLED HOUSEHOLDS:
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Regularly check emails for updates and additional information about the ACP benefit.
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Visit AffordableConnectivity.gov and www.fcc.gov/acp for further details.
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Contact your internet company for inquiries regarding the impact of the ACP's conclusion on your monthly bill and inquire about available alternatives.
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If you do not desire internet service post-ACP or wish to alter your service plan, contact your internet company to explore available options.
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Households that have not previously consented to receive post-ACP internet service or have outstanding payments with their internet company will not receive service after the ACP concludes. To retain service after the ACP, opt in by contacting your internet company.
Post-ACP Period:
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Households continuing to receive internet service after the ACP will be subject to the regular rates set by their internet provider.
Impact on Enrolled ACP Households During Wind-Down:
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Enrolled ACP households will continue to receive monthly discounted internet service until the ACP funds are exhausted.
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ACP households will be notified by their internet provider about the implications of the ACP benefit's conclusion on their bills and services. These notifications will include information about:
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The impending conclusion of the ACP,
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The anticipated impact on their bills,
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The date of the final bill incorporating the ACP benefit, and
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The option to modify their service or opt-out of continued service after the ACP concludes.
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ACP households can also switch internet plans without incurring penalties.
Affordable Connectivity Program (ACP) Resources
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For more resources on how to access the internet and basic navigation, please check out the resources below!
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Affordable Connectivity Program (ACP) Resources
For more resources on how to access the internet and basic navigation, please check out the resources below!
Community Resources
Community Resources
Use our interactive map to find FREE Wifi hotspots near you.
Dallas Area Rapid Transit (DART) has partnered with Assurance Wireless to offer free cell phone service and a free cellphone to eligible riders who are currently enrolled in a qualifying federal or state assistance program.
Participants can also receive a Discount GoPass® Tap Card, with a 50% discount on the regular price of a DART pass.
The ACP benefit can be applied to all Cricket plans that include data. Eligible households will get up to a $30 benefit on their eligible service.
Resource Hubs
Looking for additional resources to get you connected? We have gathered a list of internet service related resources below.
Government Resource Hubs
Government Resource Hubs
Nonprofit Resource Hubs
Nonprofit Resource Hubs
Public Service Providers
Public Service Providers
Dallas Area Internet Service Providers
Dallas Area Internet Service Providers
Videos
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Webinar: Connected Dallas Community Anchor Sites and Mobile Learning Lab Lottery System
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The Affordable Connectivity Program has replaced the Emergency Broadband Benefit. Congress created the Affordable Connectivity Program as part of the Infrastructure Investment & Jobs Act signed into law Nov. 15. The new, long-term, $14 billion program will work to make internet more affordable for more people, helping to connect eligible households to jobs, critical healthcare services, virtual classrooms, and more. We explain who is eligible and how to apply. We also explain the transition for people already enrolled in the Emergency Broadband Benefit.
Resource Source
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The Affordable Connectivity Program isn’t a scam. It’s an FCC initiative to provide low-cost or free internet to low-income households. At VERIFY, we're answering your questions about what's true and false.
Resource Source
Popup Link
Video Title
Video Description
Congress recently created the Affordable Connectivity Program, a long-term, $14.2 billion program, that replaced the Emergency Broadband Benefit Program. This investment in broadband provides a discount of up to $30 per month toward internet for eligible households and up to $75 per month for homes on qualifying Tribal lands.
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This video will walk you through the process of applying for the Affordable Connectivity Program, a financial assistance program offered by the FCC and CRST Telephone Authority.
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For more resources on how to access the internet and basic navigation, please check out the resources below!
Video Resources
For more resources on how to access the internet and basic navigation, please check out the resources below!
Webinar: Connected Dallas Community Anchor Sites and Mobile Learning Lab Lottery System
The Affordable Connectivity Program has replaced the Emergency Broadband Benefit. Congress created the Affordable Connectivity Program as part of the Infrastructure Investment & Jobs Act signed into law Nov. 15. The new, long-term, $14 billion program will work to make internet more affordable for more people, helping to connect eligible households to jobs, critical healthcare services, virtual classrooms, and more. We explain who is eligible and how to apply. We also explain the transition for people already enrolled in the Emergency Broadband Benefit.
The Affordable Connectivity Program isn’t a scam. It’s an FCC initiative to provide low-cost or free internet to low-income households. At VERIFY, we're answering your questions about what's true and false.
Congress recently created the Affordable Connectivity Program, a long-term, $14.2 billion program, that replaced the Emergency Broadband Benefit Program. This investment in broadband provides a discount of up to $30 per month toward internet for eligible households and up to $75 per month for homes on qualifying Tribal lands.
This video will walk you through the process of applying for the Affordable Connectivity Program, a financial assistance program offered by the FCC and CRST Telephone Authority.
Webinar: Connected Dallas Community Anchor Sites and Mobile Learning Lab Lottery System
The Affordable Connectivity Program has replaced the Emergency Broadband Benefit. Congress created the Affordable Connectivity Program as part of the Infrastructure Investment & Jobs Act signed into law Nov. 15. The new, long-term, $14 billion program will work to make internet more affordable for more people, helping to connect eligible households to jobs, critical healthcare services, virtual classrooms, and more. We explain who is eligible and how to apply. We also explain the transition for people already enrolled in the Emergency Broadband Benefit.
The Affordable Connectivity Program isn’t a scam. It’s an FCC initiative to provide low-cost or free internet to low-income households. At VERIFY, we're answering your questions about what's true and false.
Congress recently created the Affordable Connectivity Program, a long-term, $14.2 billion program, that replaced the Emergency Broadband Benefit Program. This investment in broadband provides a discount of up to $30 per month toward internet for eligible households and up to $75 per month for homes on qualifying Tribal lands.
This video will walk you through the process of applying for the Affordable Connectivity Program, a financial assistance program offered by the FCC and CRST Telephone Authority.
Video Resources
For more resources on how to access the internet and basic navigation, please check out the resources below!
Webinar: Connected Dallas Community Anchor Sites and Mobile Learning Lab Lottery System
Seminario web: Sitios ancla de Connected Dallas y sistema de lotería del laboratorio de aprendizaje móvil
The Affordable Connectivity Program has replaced the Emergency Broadband Benefit. Congress created the Affordable Connectivity Program as part of the Infrastructure Investment & Jobs Act signed into law Nov. 15. The new, long-term, $14 billion program will work to make internet more affordable for more people, helping to connect eligible households to jobs, critical healthcare services, virtual classrooms, and more. We explain who is eligible and how to apply. We also explain the transition for people already enrolled in the Emergency Broadband Benefit.
El Programa de Conectividad Asequible ha reemplazado el Beneficio de Emergencia de Banda Ancha. El Congreso creó el Programa de Conectividad Asequible como parte de la Ley de Inversión en Infraestructura y Empleos promulgada el 15 de noviembre. El nuevo programa a largo plazo de $14 mil millones trabajará para hacer que el internet sea más asequible para más personas, ayudando a conectar hogares elegibles con empleos, servicios de atención médica, aulas virtuales y mucho más. Te explicamos quién es elegible y cómo aplicar. También explicamos la transición para las personas que ya están inscritas en el Beneficio de emergencia de banda ancha.
The Affordable Connectivity Program isn’t a scam. It’s an FCC initiative to provide low-cost or free internet to low-income households. At VERIFY, we're answering your questions about what's true and false.
El Programa de Conectividad Asequible no es una estafa. Es una iniciativa de la FCC para proporcionar Internet gratuito o de bajo costo a hogares de bajos ingresos. En VERIFY, estamos respondiendo tus preguntas sobre lo que es verdadero y falso.
Congress recently created the Affordable Connectivity Program, a long-term, $14.2 billion program, that replaced the Emergency Broadband Benefit Program. This investment in broadband provides a discount of up to $30 per month toward internet for eligible households and up to $75 per month for homes on qualifying Tribal lands.
El Congreso creó recientemente el Programa de Conectividad Asequible, un programa a largo plazo de $14.2 mil millones, que reemplazó al Programa de Beneficios de Banda Ancha de Emergencia. Esta inversión en banda ancha brinda un descuento de hasta $30 por mes en internet para hogares elegibles y hasta $75 por mes para hogares en tierras tribales que califican.
This video will walk you through the process of applying for the Affordable Connectivity Program, a financial assistance program offered by the FCC and CRST Telephone Authority.
Este video lo guiará a través del proceso de solicitud del Programa de Conectividad Asequible, un programa de asistencia financiera ofrecido por la FCC y la Autoridad Telefónica CRST.
Webinar: Connected Dallas Community Anchor Sites and Mobile Learning Lab Lottery System
Seminario web: Sitios ancla de Connected Dallas y sistema de lotería del laboratorio de aprendizaje móvil
The Affordable Connectivity Program has replaced the Emergency Broadband Benefit. Congress created the Affordable Connectivity Program as part of the Infrastructure Investment & Jobs Act signed into law Nov. 15. The new, long-term, $14 billion program will work to make internet more affordable for more people, helping to connect eligible households to jobs, critical healthcare services, virtual classrooms, and more. We explain who is eligible and how to apply. We also explain the transition for people already enrolled in the Emergency Broadband Benefit.
El Programa de Conectividad Asequible ha reemplazado el Beneficio de Emergencia de Banda Ancha. El Congreso creó el Programa de Conectividad Asequible como parte de la Ley de Inversión en Infraestructura y Empleos promulgada el 15 de noviembre. El nuevo programa a largo plazo de $14 mil millones trabajará para hacer que el internet sea más asequible para más personas, ayudando a conectar hogares elegibles con empleos, servicios de atención médica, aulas virtuales y mucho más. Te explicamos quién es elegible y cómo aplicar. También explicamos la transición para las personas que ya están inscritas en el Beneficio de emergencia de banda ancha.
The Affordable Connectivity Program isn’t a scam. It’s an FCC initiative to provide low-cost or free internet to low-income households. At VERIFY, we're answering your questions about what's true and false.
El Programa de Conectividad Asequible no es una estafa. Es una iniciativa de la FCC para proporcionar Internet gratuito o de bajo costo a hogares de bajos ingresos. En VERIFY, estamos respondiendo tus preguntas sobre lo que es verdadero y falso.
Congress recently created the Affordable Connectivity Program, a long-term, $14.2 billion program, that replaced the Emergency Broadband Benefit Program. This investment in broadband provides a discount of up to $30 per month toward internet for eligible households and up to $75 per month for homes on qualifying Tribal lands.
El Congreso creó recientemente el Programa de Conectividad Asequible, un programa a largo plazo de $14.2 mil millones, que reemplazó al Programa de Beneficios de Banda Ancha de Emergencia. Esta inversión en banda ancha brinda un descuento de hasta $30 por mes en internet para hogares elegibles y hasta $75 por mes para hogares en tierras tribales que califican.
This video will walk you through the process of applying for the Affordable Connectivity Program, a financial assistance program offered by the FCC and CRST Telephone Authority.
Este video lo guiará a través del proceso de solicitud del Programa de Conectividad Asequible, un programa de asistencia financiera ofrecido por la FCC y la Autoridad Telefónica CRST.
