Resources > Tech Support

Tech Support

So you’ve got a device and you’re connected - now what? Whether you need support to get your device turned on, set up or connected; or something doesn’t seem to be working correctly, we’ve gathered some resources to help solve those issues! 

Tech Support Hero Image

So you’ve got a device and you’re connected - now what? Whether you need support to get your device turned on, set up or connected; or something doesn’t seem to be working correctly, we’ve gathered some resources to help solve those issues! 

Something isn't working quite right - we can help you find answers!

It doesn’t matter whether you have problems with the hardware or software or issues with your phone or PC; there are tons of resources that provide free tech assistance and advice! We’ve gathered the information below to help you get the technical support you need to use your device. 

Coming Soon - Connected Dallas Call Center

The Connected Dallas Call Center will provide a platform for community members seeking technical support, resource support, and direction to available digital services and resources.

Device Start up Guides

DPL Bundle Startup Guides: English/Spanish/French/Farsi/Chinese/Arabic
PDF Download
Desktop Setup Guide (English)
PDF Download
Desktop Setup Guide (Spanish)
PDF Download
Getting Started on a Computer
Course

Tech Support Resources


Type:
Subject:
Title
Source
Type

These sites provide free resources and tutorials to find basic tech support

Dallas ISD Technology Information and Support
 
Top 10 Sites for Computer Troubleshooting and Tech Support
 
Free Tech Support - The Free Site
 

These sites provide free resources and tutorials to find basic tech support

Dallas ISD Technology Information and Support
 
Top 10 Sites for Computer Troubleshooting and Tech Support
 
Free Tech Support - The Free Site